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Parts Advisor
Savannah Toyota Savannah, GA
$41k-53k (estimate)
Full Time | Retail 1 Day Ago
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Savannah Toyota is Hiring a Parts Advisor Near Savannah, GA

Job Summary
Sells parts to all customers, over the counter, through the shop, or on the phone.
Major Areas of Responsibility
  • Assists all customers (retail and shop) in selecting required parts in a friendly, professional, and efficient manner.
  • Informs customers of companion part requirements and specials, and ensures that the customer is exposed to the full product line.
  • Answers phone calls, providing price quotes and other information.
  • Reviews body shop estimates to be sure the parts that are ordered are correct and all pricing is in line with the estimate.
  • Provides high level of service to internal and external customers.
  • Pulls and fills orders from stock.
  • Notifies parts manager of out-of-stock parts or shop materials that need immediate attention.
  • Locates out-of-stock parts from outside source and submits an emergency order, if necessary.
  • Notifies the service advisor and the customer when special ordered parts have been received.
  • Notifies the body shop when all parts have arrived and when they will be delivered.
  • Pulls orders for delivery to body shop, making sure all parts are tagged with customer names and job number.
  • Follows up on back-ordered parts.
  • Verifies will-call and back-order files weekly and returns to vendors, or stocks those items not picked up or required.
  • Replenishes assigned inventory daily.
  • Assists outside sales representatives with their orders.
  • Makes sure all internal requests for parts are billed on service repair order.
  • Receives payment from retail customers or obtains credit authorization.
  • Ensures that all charge sales are signed by the customer.
  • Ensures that all customers receive their copy of the invoice.
  • Issues credit for parts returned, ensuring that the original invoice, or its number, is available so that purchase and pricing can be verified.
  • Issues and tracks requested shop tools to technicians.
  • Keeps orderly records of all repair orders, invoices, insurance estimates, and special order parts.
  • Sets up orders for daily shipment, delivery, or pick-up.
  • Solicits assigned accounts by phone.
  • Keeps front and rear counter areas clean and uncluttered.
  • Cleans computer terminals and printers daily.
  • Participates in all training programs that are made available.
  • Keeps current on new products and product updates.
  • Participates with the parts manager in maintaining a lost sales tracking program.
  • Maintains professional appearance.
  • Provides exceptional customer service to internal and external customers.
  • Performs other job related duties as assigned.
Required Knowledge, Skills, and Abilities
  • Associate's degree or equivalent from two-year college or technical school and one year related experience; or equivalent combination of education and experience.
  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
  • Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
Certificates, Licenses, Registrations
Physical Demands
While performing the responsibilities of the job, the employee is required to talk and hear. The employees is often required to sit, stand, walk, reach with arms and hands, and use their hands and fingers, to handle or feel. The employee is occasionally required to climb or balance, and to stoop, kneel, crouch or crawl. Vision abilities required by this job include close vision. Employee is required to lift up to _____ pounds.
Work Environment
While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts and vehicles. The noise level in the work environment is usually quiet to moderate.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Retail

SALARY

$41k-53k (estimate)

POST DATE

05/05/2024

EXPIRATION DATE

07/03/2024

WEBSITE

savanahcar.net

HEADQUARTERS

SAVANNAH, GA

SIZE

50 - 100

FOUNDED

1993

TYPE

Private

CEO

STEPHEN ROBERTS

REVENUE

<$5M

INDUSTRY

Retail

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The job skills required for Parts Advisor include Customer Service, Pricing, Outside Sales, etc. Having related job skills and expertise will give you an advantage when applying to be a Parts Advisor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Parts Advisor. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Parts Advisor positions, which can be used as a reference in future career path planning. As a Parts Advisor, it can be promoted into senior positions as a Forecast Planning Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Parts Advisor. You can explore the career advancement for a Parts Advisor below and select your interested title to get hiring information.

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If you are interested in becoming a Parts Advisor, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Parts Advisor for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Parts Advisor job description and responsibilities

Monitors all backorders and communicates and provides technical assistance to parts sales, customers, and branches. Requires a high school diploma or its equivalent.

03/14/2022: Charleston, SC

Identifies, inspects, coordinates, and processes parts to be exchanged.

02/27/2022: Springfield, MO

Picking parts for customer orders and checking availability of stock from various enquiries.

01/25/2022: Longview, TX

Ensuring consumables and service parts are regularly replenished, providing a swift service to workshop and other departments as well as trade/retail customers.

03/15/2022: Kansas City, MO

Handle warranty claims processing (relating to parts issues) and complete all relevant administration promptly and accurately (including customer records and invoicing).

02/13/2022: Orange, CA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Parts Advisor jobs

Create purchase orders and order parts for jobs.

02/18/2022: Portland, ME

Monitor all back orders.

04/10/2022: Lancaster, PA

Stock management and control.

03/21/2022: Carson City, NV

Must be prompt and excellent knowledge with parts.

02/11/2022: Detroit, MI

Oftentimes, at least some parts and repairs are covered with a default warranty when buying new.

04/09/2022: Denver, CO

Step 3: View the best colleges and universities for Parts Advisor.

Butler University
Taylor University
California State University--Maritime Academy
William Jessup University
Fairfield University
United States Merchant Marine Academy